{"id":724,"date":"2013-11-14T14:27:20","date_gmt":"2013-11-14T03:27:20","guid":{"rendered":"https:\/\/www.socialstatus.io\/?p=724"},"modified":"2022-09-07T23:38:20","modified_gmt":"2022-09-07T13:38:20","slug":"in-defence-of-the-number-hashtag-on-facebook","status":"publish","type":"post","link":"https:\/\/www.socialstatus.io\/in-defence-of-the-number-hashtag-on-facebook\/","title":{"rendered":"In Defence of the #Hashtag on Facebook"},"content":{"rendered":"<p>Of all the opinion pieces and endless scrutiny over Facebook\u2019s support for hashtags thus far, it surprises me that a really fundamental point seems to have been missed by the peanut gallery.<\/p>\n<p><em>(I do realise the irony contained here in this very article, offering yet further opinion and scrutiny on the <a href=\"https:\/\/www.facebook-studio.com\/news\/item\/introducing-hashtags-on-facebook\" target=\"_blank\" rel=\"noopener\">topic<\/a>).<\/em><\/p>\n<p>To set the scene, all the #outrage seems to have stemmed from a blog post by Simply Measured and another a couple of months later from Edgerank Checker suggesting that using hashtags in a Facebook post is pointless as it does nothing to increase reach or engagement. In fact Edgerank Checker suggested that hashtag usage negatively impacts the reach and engagement of the post.<\/p>\n<p>In essence, the Internet has declared hashtags a failure on Facebook.<\/p>\n<blockquote><p>Internet says hashtags don\u2019t work in News Feed, a lean-back environment where you\u2019re being served content Facebook deems most relevant to you. Instead, hashtags work better in a lean-forward environment where you\u2019re actively searching for a topic, say on Twitter.<\/p>\n<p>Internet also says hashtags don\u2019t work on Facebook because it\u2019s inherently a private network, the majority of user profiles are private so clicking a hashtag won\u2019t yield many useful results, just a whole lot of brand content. Yuck.<\/p>\n<p>Internet also says because hashtags were non-clickable for so long on Facebook, they were perceived to be kinda spammy over time and this negative connotation has remained to this day, despite the new functionality rolled out in June this year.<\/p><\/blockquote>\n<p>Although these points are certainly valid, here\u2019s (hopefully) a fresh perspective on this topic:<\/p>\n<p>For most brands, digital is used typically to amplify traditional campaigns. More savvy brands see digital\u2019s role as the campaign centrepiece rather than as a secondary megaphone. If you\u2019re a brand that\u2019s spending 5, 6 or even 7 figures on an advertising campaign you\u2019ll likely be hitting a lot of channels (both traditional and digital) with your message.<\/p>\n<p>The hashtag has excited a lot of marketers as its a single, immediately recognisable expression that most people understand as a digital mechanism for finding and attributing content to a particular topic. Additionally when front and centre in a campaign, hashtags covertly convey three other aspects in the sub-text of its usage:<\/p>\n<ul>\n<li><strong>Openness:<\/strong> \u201cHey there, we\u2019re a funky brand that you can have a conversation with, talk to us, and we\u2019ll talk back, rad!\u201d<\/li>\n<\/ul>\n<ul>\n<li><strong>Contemporariness:<\/strong> \u201cWe are so up to date with this social media stuff, we totally get young people with their hashtags and selfies. We might even aggregate user generated content, how impressive is that?\u201d<\/li>\n<\/ul>\n<ul>\n<li><strong>Popularity:<\/strong> \u201cWoah, we gotta help you guys out! Here\u2019s a hashtag for you to use cos there\u2019s just waaaaay too much content flying around about our laundry detergent\u201d<\/li>\n<\/ul>\n<p>The hashtag gives brands a singular organising thought that makes sense and I\u2019d argue actually works better than a URL as a bridge between offline and online. Both in recall and through user experience. It\u2019s the glue that ties all the pieces of an integrated campaign together.<\/p>\n<figure id=\"attachment_726\" class=\"wp-caption alignnone\" style=\"width: 905px;\"><a href=\"https:\/\/www.socialstatus.io\/wp-content\/uploads\/2022\/09\/001-wearekia.jpg\"><img class=\"wp-image-726 size-full\" title=\"#WeAreKia\" src=\"https:\/\/www.socialstatus.io\/wp-content\/uploads\/2022\/09\/001-wearekia.jpg\" alt=\"#WeAreKia Facebook hashtag campaign\" width=\"905\" height=\"893\" \/><\/a><figcaption class=\"wp-caption-text\">Kia Australia\u2019s latest campaign invites users to hashtag photos of their new car with #WeAreKia to go in the draw to win fuel vouchers<\/figcaption><\/figure>\n<p>So back to the three arguments mentioned earlier from the Internet. The thing about them is they all make an assumption that the absolute desired outcome of hashtag usage on Facebook is for the user to see the hashtag and click it\/touch it. In other words: for the user to take action. I\u2019d argue that in fact the desired outcome is purely awareness. Users clicking brand hashtags or even searching for brand hashtags on Facebook is the stuff of fluffy marketing fantasy dreams. It\u2019s just not realistic user behaviour. On Twitter or Instagram however, it\u2019s a different story, depending of course on the hashtag.<\/p>\n<p><a href=\"https:\/\/www.socialstatus.io\/wp-content\/uploads\/2022\/09\/001-rootingforoz.jpg\"><img class=\"alignnone wp-image-727 size-full\" title=\"#rootingforoz\" src=\"https:\/\/www.socialstatus.io\/wp-content\/uploads\/2022\/09\/001-rootingforoz.jpg\" alt=\"#rootingforoz\" width=\"435\" height=\"290\" \/><\/a><\/p>\n<p>The thing I hate about general recommendations such as \u201cdon\u2019t use hashtags on Facebook or else your reach and engagement will fall through the floor\u201d is that actually, what works for one marketer may not work for another. It all depends on the profile of their fan base and demographics. So to marketers I say, continue to test and learn, like everything you do on Facebook. By all means use hashtags and don\u2019t ever listen to general recommendations or \u2018the latest trends\u2019. Ever.<\/p>\n<p>Trust your own data and let that guide your decision making.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Of all the opinion pieces and endless scrutiny over Facebook\u2019s support for hashtags thus far, it surprises me that a really fundamental point seems to have been missed by the peanut gallery.<\/p>\n","protected":false},"author":3,"featured_media":10351,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":""},"categories":[6],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>In Defence of the #Hashtag on Facebook - Social Status<\/title>\n<meta name=\"description\" content=\"Of all the opinion pieces and endless scrutiny over Facebook\u2019s support for hashtags thus far, it surprises me that a fundamental point has been missed\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.socialstatus.io\/in-defence-of-the-number-hashtag-on-facebook\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"In Defence of the #Hashtag on Facebook - 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